TRUSTED

Enterprise IT solutions for state, local, education, and federal

Innovative Solutions

From Cyber Security and Cloud Services to Drone Detection and Mobile Device Management, TelaForce delivers innovative information solutions and services customized to meet the ever changing technology needs of the public sector. With average contract longevity of 15+years, TelaForce is ISO 20000 certified and offers well-managed, cost-effective support for virtually any IT infrastructure.
Why Customers Choose TelaForce

“Not a single SLA missed in 10 years.
In fact, most were exceeded by as much as 60%.”

Largest County in the Mid-Atlantic Region

    Proven Performance

    98% +first contact resolution

    FLORIDA STATE VIRTUAL SCHOOLS

    Service Desk

    200,000 students

    Defendthreats & improve performance

    MARYLAND STATE DOT

    Provide State of the Art Cybersecurity & Network Management.

    1,995 physical/virtual sites

    99.8%+asset inventory accuracy

    STATE OF MARYLAND LOCAL GOVERNMENT

    RFID Based Asset Management

    13,500 devices

    30%reduction in technology costs

    STATE OF MARYLAND LOCAL GOVERNMENT

    Mobile Device Management

    11,500 users, 450 locations

    100%Compliance for Seat Management Support

    FLORIDA COUNTY SCHOOL DISTRICT

    Student Computing Programs

    33,000 users, 10,000 devices

    6 monthsearly & completed under budget

    FLORIDA COUNTY PUBLIC SCHOOL

    Network Support

    150,000 students, 169 schools

    long history of contract longevity

    22+Years

    SCHOOL CLIENT

    Decades of innovation for schools.

    17+Years

    COUNTY CLIENT

    Major achievements over the years.

    7+Years

    STATE CLIENT

    Effective solutions for common challenges.

    Achievements & Awards

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    TelaForce operations centers are all ISO 20000 certified. In 2007, we were the first organization in North America to receive certification for a public sector support services program.

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    State of Maryland local government awarded Achievement Award for enhanced productivity through effective service desk operations and creative use of intelligence dashboards.

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    Florida County client was awarded for Application Virtualization project which resulted in 90% reduction in costs and increased security.

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